Shipping policy
Delivery & Returns
PROCESSING TIME
All orders are processed and shipped within 2 days unless it's a custom order
If sending as a gift and you would like free gift wrap and to add a message please leave the details in notes to seller at checkout.
UK SHIPPING
UK Royal Mail 48 hour tracked postage - £3
Free shipping on all UK orders over £30
Normally delivered in 2-3 days but can take up to 5 days during peak times.
INTERNATIONAL SHIPPING
Royal Mail Standard (no tracking )
International shipping is sent via Royal Mail standard untracked postage in the UK and via the local postage provider once in your country. Please note, there may be additional customs fees/charges to be paid upon delivery.
Delivery Times:
USA
Standard Mail £5 - 5 Days to 3 weeks
Tracked Mail £11 - 5days to 3 weeks
Please be advised that in November and December due to Christmas post delays will be expected and parcels can take up to 4 weeks to reach you in some cases.
US orders are now sent with Duty Delivered Post Paid which means the new US duty charges will be paid upfront (charged at checkout) so your parcel will clear customs with no extra charges.
Canada £6 - 7 days to 3 weeks - Currently not shipping to Canada
Australia £6 - 7 days to 3 weeks
New Zealand £6 - 7 days to 3 weeks
(Can take longer during busy times such as Christmas)
LOST OR DELAYED ORDERS
Orders are delivered quickly and securely but on rare occasion that your package is missing or delayed please contact us at info@hardytohudson.com
Please wait up to 5 days for UK orders and at least 3 weeks for international deliveries.